At plenarirsh, we are committed to protecting the privacy and security of our guests' personal information. This policy outlines how we collect, use, and protect your data.
1. Information We Collect
- Booking Data: Names, contact details, payment information, and stay preferences necessary to process reservations.
- Contact Data: Information provided when filling out contact forms or communicating with our team.
- Website Data: Standard analytics data such as IP addresses and browser types to improve our website experience.
2. How We Use Your Information
- To facilitate and manage your reservation and stay.
- To communicate with you regarding your booking, inquiries, or special requests.
- To improve our services and hospitality standards.
3. Data Protection & Sharing
- No Data Selling: We will never sell, rent, or trade your personal information to third parties.
- Secure Storage: We employ industry-standard security measures to protect your data from unauthorized access or disclosure.
- Information may only be shared with trusted third-party service providers (like payment processors) strictly for the purpose of fulfilling your booking.
4. Your Rights
- Users have the right to access the personal information we hold about them.
- Users may request the modification or deletion of their personal data, subject to legal and operational retention requirements.
5. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at [email protected].